Privacy Policy

This website, www.pupoon.com, and the products featured within, are owned by DogHits Pty Ltd, ABN 84 778 539 608. 

DogHits Pty Ltd respects your privacy and is committed to providing a quality service to you. This policy outlines our ongoing obligations in respect of how we manage your personal information collected when using our site.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your personal information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au.

By using this website, www.pupoon.com, you agree to its internet privacy policy and the conditions outlined.

What is personal information and why do we collect it?

Personal information is information that identifies an individual. Examples of personal information include names, addresses, email addresses, payment card information phone numbers, and IP addresses provided by you when you purchase a product from this site.

We collect your personal information for the primary purpose of providing our services to you, communicating with you about your purchase, and for marketing and statistical purposes. We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

Third parties

We may share your information with our trusted third party service providers to help us manage and operate the website, process your orders, for statistical analysis, e-mail, postal mail or text messages to you, to provide customer support and provide other important services for you.  Although these partners may not be affiliated with us, they are required to maintain the confidentiality of your information and are not authorised to discuss, disclose or make any use of your personal information except when necessary to provide such services.

We may also disclose your information in circumstances required or authorised by law.

In some circumstances, we may also be provided with information about you by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Security of personal information

Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information. Records will be stored in client files and may be kept for up to 7 years to meet financial reporting requirements.

Access to your personal information

You may access the personal information we hold about you to update and/or correct it, subject to certain exceptions. If you wish to access your personal information, please contact us in writing.

In order to protect your personal information, we may require identification from you before releasing the requested information.

Links to other sites

We provide links on our website to third party websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies or individuals involved with these sites.

Policy updates

This policy may change from time to time and updates will be available on our website.

Privacy policy complaints and enquiries

If you have any queries, feedback or complaints about our Privacy Policy, please message us via our Contact Us page at www.pupoon.com, or email: hello@pupoon.com